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SKYCITY HOTEL AUCKLAND, Auckland – A Smart Stay in the City
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Key details
About the Hotel
Corner Victoria And Federal Streets,
Auckland,
New Zealand,
Auckland Region
Rooms & Amenities
SkyCity Hotel Auckland offers air-conditioned rooms with flat-screen TVs, tea and coffee makers, and private bathrooms. Family Suites include bunk beds and a California King bed, with a sliding door for privacy. Premium Suites feature city views, minibars, and bathtubs. Free Wi-Fi is available in all rooms.
Dining Options
Daily breakfast is served at Fortuna Buffet Restaurant on Level 3, offering modern New Zealand and international cuisine. Over 20 restaurants, cafes, and bars are nearby, including Federal Street’s dining precinct with award-winning chefs. The 24-hour SkyCity Casino also features live entertainment and multiple dining venues.
Leisure & Entertainment
The hotel is part of SkyCity Auckland, home to the Sky Tower, All Blacks Experience, and Wētā Workshop Unleashed. The Grand by SkyCity has a heated lap pool, spa, and sauna. The 24-hour casino includes over 2,100 gaming machines and 150 table games.
Location & Transport
Located in Auckland’s Central Business District, the hotel is steps from Queen Street’s fashion stores and Britomart’s oyster bars. SkyCity is a 10-minute walk from Britomart Transport Centre and a 45-minute drive from Auckland Airport. Valet parking is available for NZ$60 per night.
Services & Policies
Les Clefs d’Or Concierge assists with taxis, dining recommendations, and day trips. The hotel enforces responsible alcohol service and gaming policies, including age restrictions and facial recognition monitoring. Premier Rewards members receive discounts on parking and dining. Late check-out is available upon request.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Free Wi-Fi in rooms
Parking
NZD 60 per day
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Smoke detectors
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Valet parking
Room service
Laundry
Dry cleaning
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Spa & Leisure
Casino
Jacuzzi
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Corner Victoria And Federal Streets,
Auckland,
New Zealand,
Auckland Region
Map view
street view
Corner Victoria And Federal Streets,
Auckland,
New Zealand,
Auckland Region
City landmarks
Parks
Auckland War Memorial Museum
1.3
mi
Gallery
Auckland Art Gallery Toi o Tamaki
2200 ft
Museums
New Zealand Maritime Museum
2600 ft
Viaduct Harbour Ave
Viaduct Harbor
4600 ft
Parks
Albert Park
2600 ft
Public Building
Auckland Town Hall
2200 ft
Stadiums
Spark Arena
1.1
mi
Shopping Area
Victoria Park Market
2600 ft
Square
Vulcan Lane
2100 ft
Level 3 130 Quay Street Waitemata Harbour
Britomart
3600 ft
Square
Takutai Square
3900 ft
Harbor
Queens Wharf
4500 ft
Libraries
Central City Library
2200 ft
Church
St. Paul's Church
2900 ft
Square
Wynyard Quarter
3200 ft
Events
ANZ Viaduct Events Centre
3000 ft
Bridges
Auckland Harbour Bridge
1.5
mi
Bridges
Wynyard Crossing
2700 ft
Parks
Western Park
1.1
mi
Nearby
Tower
SkyTower
100 ft
Square
Aotea Square
1700 ft
Auckland CentralNew Zealand
Queen Street
1500 ft
Broadway Theatre
Aotea Centre
1300 ft
Events
SKYCITY Auckland Convention Centre
200 ft
Church
St Patrick's Cathedral
900 ft
Church
St Matthew-in-the-City Church
800 ft
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
1100 ft
Events
SKYCITY Auckland
200 ft
Auckland CentralNew Zealand
Grey Lynn
500 ft
Island
Hauraki Gulf
900 ft
Restaurants
Depot Eatery & Oyster Bar
100 ft
86 Federal Street
Sky Cafe
0 ft
Level 50 Sky Tower Corner of Federal and Victoria Street
Fortuna Buffet Restaurant
700 ft
Level 3
Mexican Cafe
600 ft
67 Victoria Street West
The Glass Goose
300 ft
78 Federal Street Level 1
Denny's
500 ft
51 Hobson Street
Raviz Indian Cuisine
500 ft
104 Customs Street West
Velvet Burger Federal Lane
400 ft
80 Federal Street on Federal Lane
Da Vinci's Italian Restaurant
700 ft
G/F 5 City Road Grafton
Guest Ratings & Reviews
Real Guest Experiences & Ratings
86%
enjoyed their stay & would return
Great location
Helpful staff
Dated rooms
Expensive dining
8.6/10
Great
Rooms
7.7
Location
8.4
Service
8.6
Dining
7.0
Guest reviews
8.6/10
based on 20 reviews
8.5
8.5/10 based on 6420 reviews
Graham
United Kingdom,
May
2024
7.4/10
My second night at the hotel was 100% better. The staff, especially Sky, goes the extra mile to make you feel special. However, the standard room with a king bed was dirty and sticky, which was disappointing. The lack of thorough cleaning was a downside for me.
Rooms
5.0
The room was dirty and sticky, lacking proper cleaning. The maid restocked but didn't clean thoroughly, which was frustrating.
Service
9.0
For my son's birthday, the staff provided us with great tips to enhance our stay. They were friendly, considerate, and accommodating, making our experience enjoyable.
Location
8.0
The hotel's location allowed us to reach everything we needed quickly. It's perfect for staying in the immediate area, which has all the essentials for a good night.
Dining
7.0
During the week at the Grand Hotel, the dishes weren't topped up regularly. Though the package included dining and a 1 pm checkout, the overall experience was satisfactory.
Facilities
8.0
The hotel offers room service, dry cleaning, laundry, and valet parking, catering to various needs and enhancing convenience during the stay.
Fred
United Kingdom,
April
2024
8.2/10
The hotel's rooms were awesome, comfortable, and had everything we needed, albeit a bit dated. The service at the Fortunate Restaurant was very helpful and appreciated, with courteous and friendly staff. The location was absolutely perfect, surrounded by great dining options and within walking distance of many attractions. The dining experience at Orbit360 was clean but very expensive, with operational issues observed. The facilities were up to standard, offering all necessary amenities.
Rooms
8.0
The rooms were comfortable and had everything we needed, though a bit dated.
Service
9.0
The staff at the Fortunate Restaurant were very helpful and appreciated our needs, displaying friendliness and helpfulness.
Location
10.0
The hotel's location was absolutely perfect, surrounded by great dining options and within walking distance of many attractions.
Dining
6.0
The dining experience at Orbit360 was clean but very expensive, with operational issues observed.
Facilities
8.0
The facilities were up to standard, offering all necessary amenities.
Great location
Dated rooms
Billy
United Kingdom,
April
2024
7.6/10
The hotel was quiet, clean, and perfect for our short overnight stay. The room was comfortable, but it was right by the lifts, making it very loud at times. The restaurant was somewhat placed behind the casino, which was a bit inconvenient.
Rooms
8.0
The room was quiet and clean, perfect for our short stay.
Service
9.0
The service was exceptional. The staff were helpful and very friendly throughout.
Location
9.0
The location was ideal as we had booked the Auckland Explorer Bus which picks up directly in front of the hotel.
Dining
7.0
The dining experience was not cheap but well-organized and tasty.
Facilities
5.0
The facilities need a big upgrade.
William
United Kingdom,
February
2024
6.6/10
The hotel has beautiful and very quiet rooms compared to others in Auckland, but the check-in process took multiple tries and there was no bathtub in the room. The service was friendly and helpful, especially in accommodating my early check-in request. The location, though busy, is central and convenient. The dining experience varied, with some restaurants offering great food while others fell short. The facilities were adequate but could be improved.
Rooms
8.0
The rooms were beautiful and very quiet, a nice change from other Auckland stays.
Service
7.0
The staff was friendly and helpful, especially with my early check-in request.
Location
6.0
The central location was convenient, but the area could be overwhelming with its busyness.
Dining
6.0
Dining experiences varied, with some restaurants offering great food while others were subpar.
Facilities
6.0
The facilities were decent but could use some improvements.
Olivia
United Kingdom,
February
2024
7.6/10
The hotel had adequate rooms, though there was a miscommunication about the bed size. The service was great with friendly and efficient staff. The location was central with peaceful surroundings. The dining experience had good quality but lacked variety. Overall, a satisfactory stay for the price.
Rooms
7.0
The rooms were well-equipped and met our needs, but a king bed was requested.
Service
9.0
The staff were very friendly, efficient, and accommodating, especially knowing the late checkout time at 3 am.
Location
8.0
The hotel is centrally located, perfect for exploring Auckland, with peaceful surroundings.
Dining
6.0
The dining experience offered good quality food but lacked variety and had some cold items.
Facilities
8.0
The hotel offers diverse services including room service, dry cleaning, laundry, and valet parking.
Kate
United Kingdom,
February
2024
8.4/10
My stay at the hotel was pleasant overall. The rooms were clean, well-maintained, and comfortable, with a good selection of TV channels. Sky, the staff member, went the extra mile to make us feel special, and having a courtyard for outdoor seating was a nice touch for smokers like myself. However, there was some hair on the floor that could have been cleaner.
Rooms
8.0
The rooms were clean and well-maintained, offering a good selection of TV channels. Comfortable stay overall.
Service
9.0
The staff were friendly and went out of their way to ensure a relaxing experience. However, there was a slight language barrier with one staff member.
Location
10.0
The hotel's location was absolutely perfect, offering walking distance access to various amenities like shops, restaurants, and the ferry terminal.
Dining
7.0
The dining experience was a cherry on top, with beautiful selections, but it fell short for gluten-free guests like myself. Some dishes were not regularly restocked.
Facilities
8.0
The hotel had a good court yard for outdoor seating, catering to smokers. It's a nice touch for guests to enjoy the outdoors.
Rodney
United States of America,
December
2023
8.2/10
The hotel rooms were quite spacious and comfortable, providing a great view of Auckland, but some noise disturbances like clicking sounds and early construction work were a downside. The pillows were also uncomfortable, making it feel like being on a plane.
Rooms
8.0
The rooms were bright with a great view of Auckland, but the clicking sound when operating and early construction noise from neighboring units were a bit bothersome. The uncomfortable pillows didn't provide the best rest.
Service
9.0
The staff were very friendly, accommodating, and helpful, making our stay enjoyable.
Location
9.0
The location was ideal for our needs, offering easy access to various attractions in Auckland, including great dining options. The proximity to Sky City premises and the cruise ship dock added to the convenience.
Dining
7.0
The dining experience offered fresh and delicious food, setting a wonderful start to the day. However, some items were not worth the higher price tag.
Facilities
The hotel provided all the necessary facilities for a comfortable stay, ensuring a pleasant experience for guests.
Adrian
United Kingdom,
December
2023
7.8/10
The suite I stayed in was absolutely fabulous, but unfortunately, it had a terrible musty 'wet old laundry' smell that spread out into the hall and room. The room appeared a bit tired compared to my previous stays; the broken toilet holder in the bathroom and the need to request room servicing made it feel less clean than I had hoped for.
Rooms
7.0
The room wasn't as clean as I expected, and it had a musty smell. However, the suite setup was fabulous.
Service
9.0
The service to my room was exceptional, with working and extremely helpful staff.
Location
8.0
The location was a plus, being right in the city and close to everything I needed to get to.
Dining
8.0
The dining experience was of good quality food and excellent value for money. However, during peak times, the service was a bit slow due to the popularity.
Facilities
7.0
The facilities were generally good, but some maintenance issues were noticeable.
Allen
United States of America,
November
2023
8.0/10
I had a fantastic stay at this hotel! The rooms were surprisingly spacious and came with a delicious breakfast every morning. The temperature in the room was consistently comfortable throughout my stay, even though the staff had to come to check it. The location was perfect for my needs, although it was quite busy due to Chinese New Year. The dining experience was decent but a bit overpriced for what was offered.
Rooms
8.0
The rooms were spacious with comfortable furnishings and the breakfast was amazing. The temperature was ideal during my entire stay.
Service
9.0
The staff was most helpful and happy, always willing to assist with anything we needed.
Location
8.0
The location was perfect for my needs and had great nearby restaurants, but it was busier than usual due to Chinese New Year.
Dining
7.0
The dining experience was pretty good, but some items were missing, and the buffet meal felt overpriced for what was offered.
Facilities
8.0
The facilities were nice and offered everything I needed during my stay.
Wilfrid
United Kingdom,
November
2023
7.8/10
The hotel offers excellent comfort and is in a superb location, with beautiful spacious rooms and all the amenities one could need. The staff are friendly and welcoming, but there are limitations like the short iron cord. Despite some noise from construction, the overall experience was fantastic.
Rooms
9.0
The rooms were amazing, spacious, and comfortable. The lady who checked us in was fantastic.
Service
8.0
The service was incredibly helpful and friendly, with staff going over and above to assist us. However, a minor issue was only one item being returned.
Location
7.0
The hotel is located in a very busy tourist area of Auckland, comfortable but not suitable for those seeking a quiet or gourmet experience. However, the convenience of being between Skycity and the Grand is a plus.
Dining
7.0
The dining experience was delicious with a great variety, but it lacked a bit in terms of space and gourmet options. The local products were a highlight.
Facilities
8.0
The facilities are good, with everything you need for a comfortable stay.
Paul
United Kingdom,
October
2023
8.0/10
The hotel was lovely and clean, had everything we could need for a one night stay. The staff in general were lovely. However, the hotel was near elevators or ice machines, which could be a bit noisy at times.
Rooms
8.0
The rooms were clean and had everything we could need for a one night stay. It was lovely.
Service
9.0
They made sure customers were satisfied and provided great tourist suggestions.
Location
9.0
The location was perfect for all our adventures. It was walking distance to shops, pier, restaurants, bars, and the ferry terminal.
Dining
7.0
The dining was good with plenty to choose from, but some dishes could have been fresher.
Facilities
7.0
The facilities were regular for a stay at Sky City Grand.
Gavin
United Kingdom,
September
2023
7.8/10
The hotel had a mixed experience: the rooms were clean and tidy, but a little tired compared to previous stays. We had to ask for the room to be serviced, and it didn't seem as clean. However, the room was good enough and made me forget about our bad view. The location was excellent, conveniently close to central Auckland and a variety of dining options. Despite some noise from Maori dancers performing outside, the central location was glamorous and ideal. The service was friendly and accommodating, with a few minor hiccups such as noise from the room next door still under renovation. The dining experience was easy, with buffet options available but may need more variety. Overall, the hotel provided what we expected for the cost, but there were slight inconsistencies in cleanliness and service.
Rooms
7.0
The rooms were a little tired compared to previous stays, and we had to ask for the room to be serviced. However, they were clean, tidy, and met our expectations for the cost.
Service
8.0
The service was friendly, although there were some minor disturbances like noise from the room next door under renovation.
Location
9.0
The location was excellent, centrally located with easy access to shops, restaurants, bars, and the ferry terminal.
Dining
7.0
The dining experience was easy and buffet-style, but could benefit from more variety.
Facilities
The hotel offered the necessary facilities, but there were some minor inconveniences like noise from ongoing renovations in the vicinity.
David
United States of America,
August
2023
8.2/10
The hotel was an excellent choice for our stay, with top-notch rooms and exceptional staff service. However, the strict check-out time of 11 am was a bit inconvenient for us.
Rooms
9.0
I couldn't fault the excellent rooms and their comfort. The cost of around $550 per night was worth the quality provided.
Service
8.0
The staff at Orbit Hotel were incredibly helpful, especially in promptly returning my forgotten Kindle. However, the air conditioning issue and the flat TV remote batteries were slight setbacks.
Location
9.0
The location of the hotel was exceptional, just a stroll away from the Viaduct with comfortable beds, clean sheets, spacious bathrooms, and fantastic Wi-Fi access throughout the hotel areas.
Dining
7.0
The dining options at the hotel were quite overpriced, which led us to explore other options. An improvement in pricing would have made it more appealing.
Facilities
8.0
The facilities at the hotel were good overall, with room service, dry cleaning, laundry, and valet parking available to ensure convenience during our stay.
Clean
Overpriced dining
Edward
United Kingdom,
August
2023
7.0/10
The hotel is ideally located near central Auckland and the harbour, close to everything with lots going on. The rooms were decent but had issues with the air conditioning causing a poor night's sleep. The service was a mix of snippy moments but also helpful tips for a perfect stay. The location, while super busy, offered fantastic amenities and spacious areas. The dining had a good range of food but lacked variety and seating availability during peak hours.
Rooms
6.0
The rooms had an issue with the air conditioning, leading to a poor night's sleep.
Service
7.0
The service had its moments of being snippy but also offered great advice for a perfect stay.
Location
8.0
The location is super busy and chaotic but offers fantastic amenities and spacious areas.
Dining
7.0
The dining had a good range of food but lacked variety and seating availability during peak hours.
Facilities
7.0
The facilities were satisfactory with good amenities available.
Nick
United States of America,
July
2023
9.0/10
It felt like I was living like a millionaire in the room! The people there were awesome, and everything was very clean. However, it was a bit far away from the elevators, which was a tiny inconvenience.
Rooms
9.0
The room was spotless and the staff were amazing.
Service
10.0
The staff were absolutely fantastic! They were so helpful, and as I was leaving, they even gifted a free child's entry to the Sky Tower.
Location
8.0
The location was perfect for being in the inner city, making it easy to get out and about. Unfortunately, it was a bit disappointing to see the place almost empty when we arrived late after work; however, it was still convenient for getting up to the Sky Tower.
Dining
9.0
The dining experience was top-notch! It was probably the best we had during our entire stay, with plentiful and delicious options. Highly recommend.
Facilities
9.0
The facilities were great, we had everything we needed for a comfortable stay.